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Outage management system: Why utility outage response is still so manual and why it’s getting worse

Even with better grid visibility, many utilities still run outage response through phone calls, spreadsheets, and ad hoc coordination. This article explains why outage response is getting harder - and how a modern operational approach elevates the outage management system from a tool into an orchestrated execution model.

January 15, 2026
January 13, 2026
—
14
min read
Haptiq Team
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Utilities & Energy / Grid Operations / Energy Transition

Utilities & Energy / Grid Operations / Energy Transition

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Outage management system: Why utility outage response is still so manual and why it’s getting worse

Haptiq Team
January 15, 2026
January 13, 2026
—
14
min
Utilities & Energy / Grid Operations / Energy Transition

Energy Transition: From Legacy Grid to Intelligent Grid

Haptiq Team
January 14, 2026
January 13, 2026
—
12
min
Utilities & Energy / Grid Operations / Energy Transition

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